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What Our Customers Say
EXCELLENT
Based on 440+ reviews
Based on 440+ reviews
Trustindex verifies that the original source of the review is Google. HAD APPOINTMENT AT MEDFACIALS MY APPOINTMENT TIME WAS 11.45 6TH MARCH 2025. WHEN I WALKED TO THE TOP OF STAIRS I WAS PUFFING A BIT. THE FACIAL WAS ON THE TOP FLOOR OF THE PREMISES. JANE WHO MET ME IN RECEPTION INTRODUCED HERSELF TO ME BEFORE WE DISCUSSED ANY HEALTH PROBLEMS OF ANY MEDS I ON BEFORE SHE STARTED DOING THE PATCH TEST TO HAVE FURTHER LAZER TREATMENT ON MY FACE. THE TREATMENT WAS’NT VERY LONG HALF AN HOUR AT THE MOST. A PATCH TEST WAS *£50.00, YOU PAY *£20.00, THEN WHEN HAVE HAD THE APPOINTMENT YOU PAY THE BALANCE *£30.00 ON YOUR FIRST APPOINTMENT ITS *£95.00 BUT YOU *£42.00 OR THERE ABOUTS I DID’NT QUITE HEAR THE AMOUNT FROM NURSE JANE. I WAS A SLIGHT CONFUSED ON MY PART OF WHICH I WILL PAY MONIES NEXT WEEK. LOVELY CLEAN PRESENTABLE WHITE ROOMS CLEAN LINES DECORATION VERY MODERN GEORGIAN PROPERTY IN LEMON STREET. VERY MODERN CLEAN ROOM FRIENDLY SERVE OKAY ITS PRICEY THIS KIND OF TREATMENT IS NOT CHEAP BUT I HAPPY TO HAVE LAZER TREATMENT AT THIS PLACE THEY ALSO HAVE A BRANCH AT HARLEY STREET NEAR BAKERS STREET LONDON.Trustindex verifies that the original source of the review is Google. Consultation and Follow up review Consultation:- An excellent consultation today with Dr Stolte. He really listens to your concerns in a non judgmental way. I felt confident in his knowledgeable and professional style and left the consultation extremely happy. Follow up appointment 3 months later. Although I feel reluctant to write this I feel you should know that i felt my specific concerns were not fully acknowledged today with the focus being on further treatment? I recently underwent two treatments at MEDfacials after the initial and promising consultation in which I specifically spoke about my main areas of concern. The professionalism of the friendly staff is exceptional and the clinic itself is spotlessly clean, creating a welcoming environment. However, three months post-treatment, I have observed very little change specifically in the areas I wanted targeted and were my main concern which were discussed fully at consultation, so I contacted the clinic for an appointment. During today’s appointment, Dr. Joe reviewed before-and-after photos and noted slight improvements, but I struggled to see any significant difference, especially in the areas of my primary concern. It was recommended that i undergo two additional treatments, which again are expensive and beyond my current budget. This experience has left me questioning whether further treatments is worthwhile or if I should embrace aging gracefully. While I appreciate the clinic’s ambiance and the staff’s friendliness, I am extremely disappointed with the lack of noticeable results and the prospect of incurring more costs without guaranteed outcomes.Trustindex verifies that the original source of the review is Google. A good explanation of optionsTrustindex verifies that the original source of the review is Google. Simply the best.Trustindex verifies that the original source of the review is Google. Fabulous experiences at MEDfacials, had a few treatments and all the staff are super friendly Jane, Hayley, Poonam and Dr Joe Stolte. All lovely people and very knowledgeable. Would recommend!Trustindex verifies that the original source of the review is Google. I was made to feel very comfortable and Dr Jo listen to my concerns. He was very informative and passionate about his work, I’m very much looking forward to my procedures.Trustindex verifies that the original source of the review is Google. Cannot rate Jane or Medfacials high enough. Jane is brilliant - a lovely person and a highly skilled aesthetic practitioner. Excellent results every time.Trustindex verifies that the original source of the review is Google. A very professional clinic with excellent and experienced staff. The consultation was very comfortable with detailed information of products and procedures available, this is followed by a plan of what is most important to you I can’t wait to get started.Trustindex verifies that the original source of the review is Google. I had an excellent experience having a skin review with Jane. She was extremely knowledgeable and helpful, and I found her approach and communication style easy and productive. She didn't push any treatments at all, and responded clearly to my worries and answered my questions in a professional way. She acknowledged me as a medical professional and tailored her advice accordingly. I would highly recommend a review with her.