MEDfacials - Online Store
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What Our Customers Say
EXCELLENT
Based on 450+ reviews

Based on 450+ reviews
Trustindex verifies that the original source of the review is Google. Staff very friendly, explained procedure and provided options and solutions. Very accommodating for next appointment to fit in with my work commitments. Can't wait to see the end results which will boost my self confidence. Tracey Salmon13/04/2025Trustindex verifies that the original source of the review is Google. Great treatments and experience at med facials,Tracy is amazing.Im having several courses of treatments,always made welcome,feel seen,heard and comfortable every time... Emily Dyton11/04/2025Trustindex verifies that the original source of the review is Google. My consultation was great! I felt instantly comfortable and informed and came away with lots of information and options. A friendly and professional environment. Thank you Jenna Miners08/04/2025Trustindex verifies that the original source of the review is Google. Our first meeting with Dr Stolte today and my wife and I were really impressed with his informative advice. His very friendly approach makes you feel at ease straight away, and you know very quickly that he knows what he is talking about. Thanks again. Tim Collett08/04/2025Trustindex verifies that the original source of the review is Google. I have visited Medfacials several times now and have received great service. The staff are friendly, professional and one can have complete confidence in their expertise. I have met Dr. Joe and Nurse Jane and feel confident in their treatment as they have the legitimacy of their medical background. They know their stuff - you can relax and place your trust in them to recommend what treatment they think you can benefit from. linda gomez08/04/2025Trustindex verifies that the original source of the review is Google. I have had two treatments and I am really happy with the results so far . Jane really makes you feel relaxed and love our chats . She is very knowledgeable and looking forward to my next treatment session in December. Georgina Wakefield31/03/2025Trustindex verifies that the original source of the review is Google. HAD APPOINTMENT AT MEDFACIALS MY APPOINTMENT TIME WAS 11.45 6TH MARCH 2025. WHEN I WALKED TO THE TOP OF STAIRS I WAS PUFFING A BIT. THE FACIAL WAS ON THE TOP FLOOR OF THE PREMISES. JANE WHO MET ME IN RECEPTION INTRODUCED HERSELF TO ME BEFORE WE DISCUSSED ANY HEALTH PROBLEMS OF ANY MEDS I ON BEFORE SHE STARTED DOING THE PATCH TEST TO HAVE FURTHER LAZER TREATMENT ON MY FACE. THE TREATMENT WAS’NT VERY LONG HALF AN HOUR AT THE MOST. A PATCH TEST WAS *£50.00, YOU PAY *£20.00, THEN WHEN HAVE HAD THE APPOINTMENT YOU PAY THE BALANCE *£30.00 ON YOUR FIRST APPOINTMENT ITS *£95.00 BUT YOU *£42.00 OR THERE ABOUTS I DID’NT QUITE HEAR THE AMOUNT FROM NURSE JANE. I WAS A SLIGHT CONFUSED ON MY PART OF WHICH I WILL PAY MONIES NEXT WEEK. LOVELY CLEAN PRESENTABLE WHITE ROOMS CLEAN LINES DECORATION VERY MODERN GEORGIAN PROPERTY IN LEMON STREET. VERY MODERN CLEAN ROOM FRIENDLY SERVE OKAY ITS PRICEY THIS KIND OF TREATMENT IS NOT CHEAP BUT I HAPPY TO HAVE LAZER TREATMENT AT THIS PLACE THEY ALSO HAVE A BRANCH AT HARLEY STREET NEAR BAKERS STREET LONDON. Michlou06/03/2025Trustindex verifies that the original source of the review is Google. Consultation and Follow up review Consultation:- An excellent consultation today with Dr Stolte. He really listens to your concerns in a non judgmental way. I felt confident in his knowledgeable and professional style and left the consultation extremely happy. Follow up appointment 3 months later. Although I feel reluctant to write this I feel you should know that i felt my specific concerns were not fully acknowledged today with the focus being on further treatment? I recently underwent two treatments at MEDfacials after the initial and promising consultation in which I specifically spoke about my main areas of concern. The professionalism of the friendly staff is exceptional and the clinic itself is spotlessly clean, creating a welcoming environment. However, three months post-treatment, I have observed very little change specifically in the areas I wanted targeted and were my main concern which were discussed fully at consultation, so I contacted the clinic for an appointment. During today’s appointment, Dr. Joe reviewed before-and-after photos and noted slight improvements, but I struggled to see any significant difference, especially in the areas of my primary concern. It was recommended that i undergo two additional treatments, which again are expensive and beyond my current budget. This experience has left me questioning whether further treatments is worthwhile or if I should embrace aging gracefully. While I appreciate the clinic’s ambiance and the staff’s friendliness, I am extremely disappointed with the lack of noticeable results and the prospect of incurring more costs without guaranteed outcomes. wendy wilkinson20/02/2025Trustindex verifies that the original source of the review is Google. A good explanation of options Anna Harrison18/02/2025Trustindex verifies that the original source of the review is Google. Simply the best. John Bland12/02/2025